Hands-on help with the technology in your home.
Every job starts with a 60-minute on-site visit. Here's what we can help with. If you're not sure where your problem fits, book tech troubleshooting and we'll work it out together.
Home audio & video
Whether you're planning a new media room or a system has stopped behaving, we help you choose the right equipment, install it, keep it running and sort out problems when they come up.
- Help choosing equipment that fits the room and how you use it
- Installation and setup of TVs, speakers, receivers and streaming devices
- Troubleshooting picture, sound, input and remote-control problems
- Ongoing maintenance for systems that are already in place
On Book911Tech, choose Audio & video.
Smart home automation
Smart devices are most useful when they work together reliably. We set up and troubleshoot connected devices so everyday controls are simple for everyone in the house.
- Setup of smart-home hubs, apps and connected devices
- Scenes and schedules that match your routine
- Troubleshooting devices that drop offline or stop responding
- Support for the major smart-home platforms
On Book911Tech, choose Smart home.
Lutron motorized shades
Motorized shades should move when you ask and stay out of the way when you don't. We work with Lutron shading and controls, from setup and programming to fixing shades that have stopped responding.
- Setup and programming of Lutron motorized shades
- Keypad, schedule and scene configuration
- Troubleshooting shades that won't respond or move out of sync
- Connecting shades to your wider smart-home setup
On Book911Tech, choose Smart home.
Wi-Fi & mesh networking
Many home-tech problems start with the network. We look at how your Wi-Fi is set up, where the weak spots are, and what equipment makes sense, then install and configure it.
- Mesh Wi-Fi setup with eero and Ubiquiti/UniFi equipment
- Diagnosing dead zones, dropouts and slow connections
- Router, switch and access-point configuration
- Network setup for streaming, smart-home and work-from-home devices
On Book911Tech, choose Wi-Fi & networking.
IT services & computer support
When a computer, printer or network device isn't cooperating, we come to you, work out what's going on and get it working again, explaining what we did along the way.
- Computer setup, troubleshooting and tune-ups
- Printer, peripheral and device connection problems
- Home and small-office network support
- Help moving to a new computer or device
On Book911Tech, choose Tech troubleshooting.
Security cameras & protection
Cameras and video doorbells are only useful if they stay connected and record what you need. We help install, configure and troubleshoot Ring, Wyze and similar systems.
- Installation and setup of Ring, Wyze and similar cameras and doorbells
- Placement, app and notification configuration
- Fixing cameras that go offline or have poor video
- Making sure your Wi-Fi reaches outdoor devices
On Book911Tech, choose Smart home.
$250booking fee · 60 minutes
Charged only after we accept your request.
- Covers the first 60 minutes of on-site labor
- Credited toward the total on longer jobs
- Additional labor billed in 30-minute increments
- Extra time only with your approval
Clear pricing before we arrive.
Every visit starts the same way, so you know the cost up front. If a job needs more time, we'll tell you and ask before continuing.
- First visit
- $250 for the first hour on site, confirmed after your request is accepted.
- Longer jobs
- Additional labor in 30-minute increments, only with your approval. The booking fee is credited toward the total.
- Hours
- Monday–Friday, 7:00 AM–5:00 PM Pacific.
- Weekends & holidays
- Closed.
Not sure which service you need?
Book tech troubleshooting on Book911Tech and describe what's going on. We'll review it and confirm before anything is charged.